Guiding Instructor

Job Description

We are seeking a passionate Guiding Instructor to join our team in Cape Town. In this role, you will lead guided tours, share your knowledge of local culture and history, and ensure an unforgettable experience for our guests. You'll engage with diverse groups, tailor tours to their interests, and participate in ongoing training to enhance your guiding skills.

Responsibilities

• Facilitate tours across various destinations in Cape Town.
• Implement sustainable practices to promote eco-friendly tourism.
• Keep up-to-date with local events and new attractions.
• Train and mentor new guides in best practices.
• Document guest interactions and experiences for quality purposes.
• Contribute ideas for enhancing tour offerings.
• Participate in community engagement programs and events.

Requirements

Education

• Relevant certifications in Tour Guiding

Experience

• 5+ years in tour guiding or hospitality

Technical Skills

• Emergency Preparedness
• Route Planning

Soft Skills

• Conflict Resolution
• Leadership

Certifications

• Advanced First Aid Certification

Languages

• English: Fluent
• Xhosa: Conversational

Advantageous

• Strong Customer Service Experience: Background in hospitality or customer service roles.
• Experience in Eco-Tourism: Knowledge of sustainable tourism practices.

Benefits

• Comprehensive health coverage
• Paid time off and holidays
• Employee discounts on tours
• Support for continued education and training

Company Culture

• Diversity and Inclusion: We embrace diversity and foster an inclusive environment for all staff.
• Continuous Learning: We promote personal growth and continuous training opportunities.
• Community Engagement: We value connections with the local community and support local initiatives.