E-commerce Manager

Job Description

As an E-commerce Manager, you'll play a pivotal role in developing innovative online marketing solutions while overseeing day-to-day operations of our e-commerce platforms. If you have a passion for data analytics, project management, and customer satisfaction, this is the opportunity for you to advance your career in the digital retail space.

Responsibilities

• Lead e-commerce platform improvements to enhance usability.
• Conduct A/B testing to determine the best marketing strategies.
• Assist in creating engaging digital marketing content.
• Complete oversight of online product promotions and discounts.
• Play an active role in the customer service experience online.
• Encourage and promote the use of social media for brand awareness.
• Ensure compliance with online sales regulations and standards.
• Review and refine KPIs to align with business objectives.
• Develop relationships with external vendors for promotional partnerships.
• Manage e-commerce budgets and financial forecasts.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree is an asset

Experience

• 5+ years of experience in e-commerce management

Technical Skills

• E-commerce Strategy Development
• Digital Marketing

Soft Skills

• Critical Thinking
• Flexibility

Certifications

• Certified E-commerce Specialist

Languages

• English: Fluent

Advantageous

• Knowledge of UX/UI principles: Experience in optimizing user experience and interface design for e-commerce sites.
• Familiarity with CRM systems: Experience using CRM software like Salesforce or Zoho.

Benefits

• Comprehensive health and wellness benefits
• Flexible working hours
• Employee discounts on products
• Opportunities for career growth

Company Culture

• Inclusivity: We welcome diverse perspectives and create a workplace for everyone.
• Work-Life Balance: Recognizing the importance of balancing work and personal life, we offer flexible work arrangements.