Healthcare Administrator

Job Description

As a Healthcare Administrator in Port Elizabeth, you will be responsible for overseeing the daily operations of our healthcare facility. This role requires strong leadership, excellent communication skills, and a focus on enhancing patient care services. The ideal candidate will manage staff, coordinate patient services, and ensure compliance with healthcare regulations.

Responsibilities

• Direct the facility's daily operations and strategic planning.
• Ensure adherence to legal and ethical standards in patient care.
• Manage staff performance through effective evaluation programs.
• Coordinate with medical staff to align operational goals.
• Conduct operational audits to ensure compliance with regulations.
• Oversee patient admissions, discharges, and care processes.
• Develop community outreach programs to promote health education.
• Enhance patient experience through service quality improvements.
• Address and resolve any operational issues promptly.
• Prepare reports on operational performance and patient satisfaction.

Requirements

Education

• Bachelor's degree in Health Services Management or equivalent
• Master's degree in Public Health is a plus

Experience

• 5+ years in healthcare operations management

Technical Skills

• Quality Assurance in Healthcare
• Data Analysis in Healthcare

Soft Skills

• Problem-Solving
• Interpersonal Skills

Certifications

• Lean Six Sigma Certification
• Healthcare Compliance Certification

Languages

• English: Fluent

Advantageous

• Experience with Patient Satisfaction Surveys: Familiarity with tools and methodologies to assess patient satisfaction.
• Bilingual skills in English and Afrikaans: Ability to communicate effectively with diverse patient populations.

Benefits

• Health, dental, and vision insurance
• Employee assistance programs
• Paid parental leave
• Professional development opportunities

Company Culture

• Innovation: We encourage innovative approaches to enhance healthcare delivery.
• Inclusivity: Diversity is valued, and we promote an inclusive environment for all.
• Professional Growth: We support personal development and career advancement.