User Experience Researcher

Johannesburg FULL TIME R30,000 - R40,000 / Month
(R360,000 - R480,000 / Year)

Job Description

As a User Experience Researcher, you'll play a critical role in shaping our products based on user feedback and research. Your insights will inform design decisions, improve user interactions, and ultimately enhance the overall user experience.

Responsibilities

  • Conduct contextual inquiries to understand user environments and behaviors.
  • Utilize analytics tools to track user interactions with products.
  • Facilitate design sprints and collaborate in agile development processes.
  • Provide ongoing support to the design team by sharing insights.
  • Assist in the creation of wireframes and prototypes based on research.
  • Document processes and maintain a knowledge base of user insights.

Requirements

Education
  • Bachelor's degree in a relevant field
  • Master's degree in UX Design or related field is preferred
Experience
  • 3+ years of hands-on experience in user experience research
Technical Skills
  • Usability Testing
  • Wireframing and Prototyping
Soft Skills
  • Collaboration
  • Attention to Detail
Languages
  • English: Fluent

Advantageous

  • Ability to analyze user feedback: Experience in synthesizing user feedback into actionable insights.
  • Familiarity with Agile methodologies: Experience working in Agile teams and understanding of Agile principles.

Benefits

  • Comprehensive medical aid and wellness programs
  • Generous leave policies
  • Ongoing training and development
  • Opportunities for remote work

Company Culture

  • Continuous Learning: We support continuous learning and professional growth for all employees.
  • Work-Life Balance: We promote a healthy work-life balance with flexible working arrangements.
  • Empowered Teams: Our teams are empowered to make decisions and drive innovation.
Status: Closed