IT Support Technician

Bloemfontein FULL TIME R15,000 - R20,000 / Month
(R180,000 - R240,000 / Year)

Job Description

We are seeking an IT Support Technician based in Bloemfontein to join our expanding team. The ideal candidate will play a crucial role in maintaining our IT systems, resolving technical issues, and ensuring customer satisfaction by providing first-class technical support.

Responsibilities

  • Ensure security and privacy of the company's IT infrastructure.
  • Keep track of IT inventory and assets.
  • Assist with the deployment of new software and hardware solutions.
  • Participate in training programs for new users.
  • Document issues and resolutions to improve service delivery.

Requirements

Education
  • Certification in IT Support or related field
  • Bachelor's degree in IT preferred
Experience
  • 2+ years of relevant experience in IT support
Technical Skills
  • Linux Operating Systems
  • Help Desk Software
Soft Skills
  • Adaptability
  • Teamwork
Certifications
  • CompTIA A+
Languages
  • English: Fluent
  • Afrikaans: Fluent

Advantageous

  • Familiarity with VoIP systems: Ability to troubleshoot voice over IP telephone systems.
  • Knowledge of cybersecurity practices: Basic understanding of cybersecurity measures and practices.

Benefits

  • Comprehensive health insurance package
  • Annual performance reviews with salary adjustments
  • Training and certification reimbursement programs
  • Work-life balance initiatives

Company Culture

  • Inclusivity: We value diversity and aim to create an inclusive environment for all employees.
  • Work-Life Balance: We believe in maintaining a healthy work-life balance for our staff.
  • Collaboration: Our team works together to share knowledge and improve overall performance.
Status: Closed