Healthcare Administrator

Job Description

We are seeking a detail-oriented Healthcare Administrator to join our Johannesburg office. The successful candidate will play a vital role in managing healthcare administration tasks, ensuring seamless operations and supporting our healthcare professionals in delivering high-quality patient care.

Responsibilities

• Lead administrative initiatives to enhance operational efficiency.
• Collaborate with management to develop strategic plans.
• Monitor performance metrics for administrative processes.
• Assist in recruitment and onboarding of new administrative personnel.
• Manage patient feedback and resolve complaints effectively.
• Stay updated with healthcare trends and regulations.
• Organize staff meetings and training sessions as necessary.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree in Healthcare or Business Administration is a plus

Experience

• 3-5 years of experience in healthcare administration

Technical Skills

• Healthcare Software Systems
• Microsoft Office Suite

Soft Skills

• Organizational Skills
• Interpersonal Skills

Certifications

• Lean Six Sigma Certification
• Healthcare Quality Improvement Certification

Languages

• English: Fluent

Advantageous

• Bilingual in English and Afrikaans: Ability to communicate effectively in both English and Afrikaans.
• Familiarity with telehealth services: Experience with telehealth and remote patient management solutions.

Benefits

• Health, dental, and vision benefits.
• Generous retirement contributions.
• Flexible working hours and remote work options.
• Support for continuing education and certifications.

Company Culture

• Respect: We foster a culture of respect and inclusivity where all voices are heard.
• Continuous Improvement: We strive for continuous improvement in our practices and services.