Hospitality Manager

We are seeking an experienced Hospitality Manager to oversee our operations in Port Elizabeth. The successful candidate will be responsible for delivering exceptional guest experiences, managing staff, and ensuring the smooth running of daily operations. This is a fantastic opportunity to join a dynamic team in a thriving industry.

Category: Hospitality and Tourism - Hotel Management
Full Time

• R 300,000 - R 500,000 / Year
• R25000 - R41667 / Month

Closing Date: 2025-02-20
Location: Port Elizabeth

• Oversee all hotel operations, including front office, housekeeping, and food and beverage services.
• Lead and motivate the hotel team to achieve performance targets.
• Facilitate staff meetings to encourage communication and teamwork.
• Analyze market trends and competitor strategies to enhance services.
• Develop promotional packages to attract new guests.
• Ensure effective communication between departments to enhance operational efficiency.
• Utilize technology to streamline hotel management processes.
• Prepare and submit reports on hotel performance to senior management.

• Bachelor's degree in Hospitality Management or related field
• Master's degree is advantageous
• Customer Service Exceptional skills in delivering outstanding customer service.
• Staff Management Experience in managing and leading a diverse team.
• Budgeting Proficient in budgeting and financial management.
• Leadership Strong leadership abilities to inspire and motivate teams.
• Communication Excellent verbal and written communication skills.
• Problem-solving Adept at resolving conflicts and finding effective solutions.
• Hospitality Management Certification
• First Aid Certification
• English (Fluent)
• Afrikaans (Conversational)

• Experience with hotel management software: Familiarity with software like Opera or similar hotel management systems.
• Knowledge of local hospitality trends: Understanding of the current market and guest preferences.

• Competitive salary package
• Health and wellness benefits
• Opportunities for career advancement
• Employee discounts on hotel services

• Team Spirit: We believe in fostering a supportive and collaborative work environment.
• Innovation: Continuously seeking creative solutions to enhance guest experiences.
• Inclusivity: Embracing diversity and ensuring everyone feels welcome.

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