E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to lead our online retail strategy. You will be responsible for improving website performance, optimizing product listings, and managing digital marketing campaigns.

Responsibilities

• Oversee the development of the e-commerce platform, ensuring it meets business needs.
• Coordinate website updates and enhancements with IT teams.
• Manage budgeting and financial forecasting for the e-commerce department.
• Advocate for data protection and customer privacy in online transactions.
• Implement customer retention strategies to boost loyalty.
• Review analytics to improve conversion rates and ROI.
• Train and mentor team members to achieve professional development.

Requirements

Education

• Bachelor's degree in E-commerce, Marketing, or Business Administration
• Master's degree in Business Management is preferred

Experience

• 5-7 years of hands-on experience in e-commerce and marketplace management

Technical Skills

• Data Analysis Tools
• Content Management Systems

Soft Skills

• Strategic thinking
• Time management

Certifications

• Certified E-commerce Professional

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Experience in managing online marketplaces (e.g., Amazon, Takealot): Hands-on experience with managing product listings and sales on online marketplaces.
• Familiarity with mobile commerce trends: Knowledge of mobile shopping trends and strategies to optimize mobile customer engagement.

Benefits

• Comprehensive health insurance and wellness programs
• Paid time off and family leave
• Employee discounts on products and services
• Access to training and development resources

Company Culture

• Diversity: We celebrate diversity in our workforce and value different perspectives and experiences.
• Continuous Improvement: Our commitment to continuous improvement drives us to enhance our processes and services.
• Sustainability: We are dedicated to sustainable practices and reducing our environmental impact.