E-commerce Manager

Job Description

We are looking for an E-commerce Manager who is passionate about online retail to spearhead our digital initiatives in Durban. The successful candidate will develop and implement strategies to drive online sales while enhancing the customer experience. If you have strong analytical skills and a knack for creating engaging online content, this role is for you!

Responsibilities

• Establish clear goals for the e-commerce team and monitor their progress.
• Implement tools for tracking customer behavior and sales metrics.
• Research emerging e-commerce trends to keep our strategies current.
• Provide insights for product development based on customer feedback.
• Foster a culture of data-driven decision-making within the e-commerce team.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Marketing degree preferred

Experience

• 3+ years of experience in e-commerce or digital marketing

Technical Skills

• SEO and SEM
• Social Media Marketing

Soft Skills

• Creative thinking
• Problem-solving

Certifications

• Google Ads Certification
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Understanding of UX principles: Knowledge of user experience principles to enhance website functionality.
• Experience with CRM tools: Familiar with customer relationship management systems.

Benefits

• Comprehensive health and wellness programs
• Retirement savings plan with company match
• Generous leave policies
• Employee discounts on products and services

Company Culture

• Learning Environment: We promote continuous learning and development through workshops and training.
• Employee Recognition: We acknowledge and reward individual contributions to the team and company success.