Retail Manager

Job Description

Join our vibrant team as a Retail Manager in Johannesburg, where you will be responsible for managing store operations, enhancing customer experience, and leading a team of dedicated staff. We are looking for someone who can drive sales and adapt to the ever-changing retail landscape while fostering a positive work environment.

Responsibilities

• Direct daily operations while focusing on sales growth and customer satisfaction.
• Recruit, train, and develop team members to maximize their potential.
• Assist in visual merchandising to create appealing product displays.
• Review financial reports and develop strategies for cost reduction.
• Respond to customer complaints and inquiries promptly and effectively.
• Build strong relationships with customers to encourage repeat business.

Requirements

Education

• Diploma in Retail Management or equivalent
• Bachelor's degree preferred

Experience

• 3-5 years of retail management experience

Technical Skills

• Customer Relationship Management
• Visual Merchandising

Soft Skills

• Problem-solving
• Team Building

Languages

• English: Fluent

Advantageous

• Bilingual Skills: Ability to communicate in multiple languages, enhancing customer relations.
• Knowledge of Local Market Trends: Experience in adapting strategies to meet local retail trends and customer preferences.

Benefits

• Attractive remuneration with commission structure
• Health and wellness programs
• Flexible working hours and work-life balance
• Recognition programs for outstanding performance

Company Culture

• Diversity and Inclusion: We are committed to creating an inclusive workplace that values diverse backgrounds and perspectives.
• Innovation: We embrace change and seek innovative solutions to enhance our retail operations.
• Community Engagement: We are actively involved in our local community and support various initiatives.