Healthcare Quality Officer

Job Description

We are in search of a Healthcare Quality Officer in Johannesburg. This vital role focuses on improving healthcare quality, ensuring compliance with regulations, and implementing performance improvement programmes within our organisation. The ideal candidate will play a crucial part in overseeing quality assurance processes and liaising with healthcare providers to uphold safety standards.

Responsibilities

• Establish key performance indicators for quality metrics.
• Coordinate quality assurance training programs.
• Review patient records and documentation for compliance.
• Participate in patient care assessments and evaluations.
• Foster interdisciplinary collaboration to drive quality improvements.
• Support the implementation of evidence-based practices.

Requirements

Education

• Bachelor’s degree in Nursing or related field
• Master’s degree in Healthcare Quality is highly regarded

Experience

• 5+ years of experience in quality management within healthcare settings

Technical Skills

• Risk Management
• Regulatory Compliance

Soft Skills

• Leadership
• Problem-solving

Certifications

• Certified Quality Auditor (CQA)
• Healthcare Compliance Certification (HCC)

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Experience in Patient Safety Initiatives: Hands-on experience in implementing safety protocols within healthcare.
• Quality Improvement Training: Training in quality improvement methodologies such as Plan-Do-Study-Act.

Benefits

• Health and wellness programs for employees.
• Competitive salary with performance bonuses.
• Flexible working arrangements where possible.
• Support for continued education and training.

Company Culture

• Innovation in Quality Care: We encourage innovative ideas that improve patient care and safety.
• Continuous Improvement: Our team is dedicated to continuous improvement, fostering a culture of learning.
• Health and Wellbeing Focus: We prioritise the health and well-being of our team members.