Retail Store Manager

Job Description

We are looking for an experienced Retail Store Manager to lead our Pretoria location. You will be responsible for overseeing store operations, driving sales, and ensuring a top-notch customer experience. The successful candidate will have a passion for retail and a proven track record in management.

Responsibilities

• Manage the store budget and control operational costs.
• Ensure compliance with health and safety regulations.
• Conduct scheduling and manage payroll for store staff.
• Participate in recruitment and onboarding of new team members.
• Monitor competitor activity and market trends.
• Drive customer loyalty programs and initiatives.
• Act as a store ambassador, representing company values.
• Implement feedback from customer satisfaction surveys.
• Collaborate with suppliers and vendors for efficient stock management.

Requirements

Education

• High School diploma or equivalent required
• Bachelor's degree in Business Administration or Retail Management preferred

Experience

• 3-5 years of retail management experience

Technical Skills

• Inventory Management
• Sales Strategies
• Customer Service

Soft Skills

• Leadership
• Communication
• Problem-solving

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience with retail software: Familiarity with sales and inventory management systems enhances operational efficiency.
• Ability to analyze sales data: Understanding of data analytics to improve decision-making and inventory management.

Benefits

• Competitive salary with performance bonuses
• Medical aid and retirement contributions
• Employee discounts on store products
• Opportunities for career advancement

Company Culture

• Team-oriented: We believe in teamwork and collaboration, valuing every contribution.
• Customer-focused: Our priority is on delivering exceptional service to our customers.
• Diversity and Inclusion: We celebrate diverse backgrounds and perspectives as a strength.