E-commerce Manager

Job Description

We are on the lookout for an accomplished E-commerce Manager to lead our online initiatives in Port Elizabeth. This pivotal role requires a dynamic professional with a proven track record in e-commerce strategy, digital marketing, and team leadership. You will be responsible for optimizing our online sales platforms, driving traffic, and enhancing customer engagement to achieve our sales targets.

Responsibilities

• Design and manage promotional strategies to boost seasonality and event-based sales.
• Ensure compliance with legal and regulatory standards in all e-commerce operations.
• Foster strong relationships with vendors and service providers for optimal collaboration.
• Conduct A/B testing to refine user experience and increase conversion rates.
• Engage with customers through feedback mechanisms to enhance product offerings.
• Manage social media presence and integrate e-commerce initiatives across platforms.

Requirements

Education

• Bachelor's degree or higher in Marketing, Business Administration, or a related field.
• Certification in Digital Marketing is advantageous

Experience

• 5+ years in e-commerce and online marketing management

Technical Skills

• SEO/SEM Strategies
• Social Media Marketing

Soft Skills

• Project Management
• Creative Problem Solving

Languages

• English: Fluent

Advantageous

• Knowledge of customer relationship management (CRM) systems: Experience using CRM software to improve customer relationships and sales processes.
• Proficiency in A/B testing techniques: Ability to implement A/B tests for continuous improvement in marketing strategies.

Benefits

• Comprehensive health and life insurance
• Annual performance bonus structure
• Paid time off and company holidays
• Support for further education and training

Company Culture

• Continuous Learning: We provide opportunities for growth and continuous learning to enhance team skills.
• Employee Recognition: We appreciate and recognize our employees' contributions and achievements.
• Work-Life Balance: Promoting a healthy work-life balance is essential to our company ethos.