E-commerce Manager

Job Description

In this role, you will oversee all aspects of our e-commerce operations, from website management to digital marketing strategies. The ideal candidate will have a keen understanding of e-commerce trends, exceptional analytical skills, and the ability to drive revenue growth. You’ll be instrumental in shaping our online customer experience and achieving sales targets.

Responsibilities

• Formulate annual e-commerce budget and forecasts based on market trends.
• Conduct competitor analysis to inform pricing strategies.
• Regularly assess the effectiveness of e-commerce initiatives using KPIs.
• Liaise with customer service to address online customer inquiries.
• Foster partnerships with suppliers and third-party service providers to enhance service delivery.
• Implement promotions and discounts to boost sales during peak seasons.
• Track the effectiveness of marketing campaigns through metrics and adjust strategies accordingly.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or a related field
• Master's degree is advantageous

Experience

• 5+ years of experience in e-commerce or digital marketing management

Technical Skills

• E-commerce Platforms (Shopify, WooCommerce)
• Digital Marketing

Soft Skills

• Analytical Skills
• Leadership

Certifications

• Google Analytics Certification
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience with SEO best practices: Knowledge of search engine optimization tactics to improve website visibility and traffic.
• Proficiency in Google Ads and Facebook Ads: Ability to effectively manage pay-per-click advertising campaigns.

Benefits

• Competitive salary with performance bonuses
• Health and wellness benefits
• Paid time off and holidays
• Flexible working hours
• Professional development opportunities

Company Culture

• Innovative Environment: We encourage creativity and new ideas among our team members to drive growth and success.
• Collaborative Team: Our culture emphasizes teamwork across all departments to achieve our goals.
• Commitment to Diversity: We value diverse backgrounds and perspectives in our workforce, fostering an inclusive workplace.