Dental Office Coordinator

Job Description

We are seeking a Dental Office Coordinator to manage the daily operations of our dental practice in Johannesburg. The ideal candidate will be detail-oriented and possess excellent communication skills to ensure smooth patient interactions.

Responsibilities

• Coordinate daily office activities and workflow.
• Manage appointment calendars for dental practitioners.
• Provide support in handling patient feedback and concerns.
• Implement and maintain office protocols for best practices.
• Assist with training new administrative staff.
• Report to the Office Manager regarding office operations.
• Engage in professional development opportunities to enhance skills.

Requirements

Education

• High School Diploma or equivalent
• Certificate in Dental Assisting is a plus

Experience

• 2+ years of working experience in a dental office

Technical Skills

• Patient Management Software
• Insurance Billing Knowledge

Soft Skills

• Interpersonal Skills
• Time Management

Certifications

• Basic Life Support Certification
• Dental Office Management Certification

Languages

• English: Fluent
• Zulu: Intermediate

Advantageous

• Familiarity with OSHA regulations: Knowledge of Occupational Safety and Health Administration regulations.
• Strong customer relations experience: Experience in handling customer queries and ensuring satisfaction.

Benefits

• Comprehensive health insurance
• Performance bonuses based on productivity
• Flexible working conditions
• Regular team-building events

Company Culture

• Diverse Workplace: Our organization promotes diversity and inclusion, welcoming talents from all backgrounds.
• Supportive Leadership: Our leadership fosters an encouraging environment for career growth.
• Community Engagement: We engage with the community and support local initiatives.