Sales Specialist

Job Description

As a Sales Specialist at Tech Innovations, you will be instrumental in driving sales initiatives and fostering customer relationships in the Durban market. You will leverage your knowledge of the technology sector to deliver tailored solutions that meet client needs.

Responsibilities

• Achieve and exceed sales targets through effective prospecting and relationship management.
• Analyze customer feedback to enhance product offerings.
• Create detailed reports to track sales activities and forecast future sales.
• Respond promptly to customer queries and resolve issues effectively.
• Collaborate with cross-functional teams to optimize customer experience.
• Utilize CRM systems to manage customer data and sales activities.
• Conduct product demonstrations and training sessions for clients.
• Identify upselling and cross-selling opportunities to maximize revenue.
• Keep abreast of competitor offerings and market trends.
• Work closely with management to strategize sales initiatives.

Requirements

Education

• Diploma in Sales and Marketing

Experience

• 2+ years of relevant experience in sales

Technical Skills

• CRM Software
• Presentation Skills

Soft Skills

• Teamwork
• Problem-Solving

Certifications

• Certified Sales Professional (CSP)

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience working with diverse teams: Ability to engage and collaborate with individuals from varied backgrounds.
• Knowledge of the technology industry: Understanding of current trends and developments in technology.

Benefits

• Attractive salary package plus commission
• Comprehensive medical insurance
• Generous leave policy
• Professional development programs

Company Culture

• Community-oriented: Engagement with our local communities is key to our mission.
• Continuous Improvement: We embrace feedback and strive for constant growth and development.
• Work-Life Balance: We promote a healthy work-life balance for all employees.