Retail Manager

Job Description

We are seeking a motivated and experienced Retail Manager to join our team in Durban. The ideal candidate will have a strong retail background with excellent leadership skills to drive store performance and deliver exceptional customer service.

Responsibilities

• Direct daily activities of the store, ensuring sales goals are met.
• Supervise and motivate staff to enhance performance and achieve targets.
• Create staff schedules and manage payroll effectively.
• Implement marketing strategies to promote products and sales events.
• Conduct regular staff training and performance evaluations.
• Monitor customer flow and sales trends to adjust operations accordingly.
• Engage with customers to foster a loyal following for the brand.

Requirements

Education

• Certificate in Retail Management

Experience

• 5+ years of experience in a supervisory role within retail

Technical Skills

• Inventory Control
• Customer Service Management

Soft Skills

• Analytical Thinking

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Previous experience in a fast-paced retail environment: Ability to thrive in high-pressure situations.
• Knowledge of current retail trends: Understanding of new technologies and trends in the retail sector.

Benefits

• Comprehensive health insurance
• Retirement savings plan with company contributions
• Opportunities for career advancement
• Work-life balance initiatives

Company Culture

• Innovation: We encourage creativity and innovative thinking in every aspect of our business.
• Diversity: We celebrate the diversity of our workforce and value the unique perspectives of all employees.
• Integrity: We uphold the highest standards of integrity in all our actions.