E-commerce Manager

Job Description

As the E-commerce Manager, you will take charge of our e-commerce operations, driving our online sales objectives. You will develop and implement marketing strategies, optimize our website's performance, and conduct market research. This role requires strong analytical and leadership skills to maximize revenue and ensure customer satisfaction.

Responsibilities

• Lead the development of an impactful online sales strategy.
• Utilize analytics tools to track site performance and optimize conversion.
• Engage in A/B testing to improve user experience on e-commerce platforms.
• Work closely with UX/UI design teams to ensure appealing site design.
• Direct content creation for websites, blogs, and social media handling.
• Train and guide staff on e-commerce best practices and customer service standards.

Requirements

Education

• Degree in Marketing, Business Administration or a related field
• Postgraduate qualifications will be an advantage

Experience

• 3+ years of experience in e-commerce management or digital marketing

Technical Skills

• E-commerce Platforms Management
• Digital Marketing

Soft Skills

• Analytical Skills
• Communication

Certifications

• Google Analytics Certification
• Certified E-commerce Specialist

Languages

• English: Fluent

Advantageous

• Familiarity with web development technologies: Knowledge of HTML, CSS, and JavaScript to better collaborate with tech teams.
• Experience with CRM systems: Proven experience working with CRM software for customer insights and sales improvement.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and training.
• Work-life balance initiatives.
• Flexible working hours.

Company Culture

• Innovation: We encourage creative solutions and out-of-the-box thinking.
• Team Spirit: Our environment promotes collaboration and teamwork.
• Customer Focus: We prioritize customer satisfaction in all our business activities.