Retail Manager

Job Description

As a Retail Manager in our Durban location, you will champion customer service and staff development while driving sales and operational excellence. This role demands a dynamic leader who is skilled at building teams and optimizing store performance to achieve business goals.

Responsibilities

• Oversee the performance of sales staff and ensure knowledge of products.
• Conduct regular meetings to communicate store goals and updates.
• Implement loss prevention strategies and ensure compliance.
• Engage in community events to promote the store and build relationships.
• Utilize POS data to track sales trends and customer preferences.
• Foster a team-oriented environment to enhance employee morale.
• Evaluate and recommend improvements for operational efficiency.

Requirements

Education

• Bachelor's degree in Business Management or related field

Experience

• 3+ years of experience in retail management

Technical Skills

• Sales Strategy Development
• Inventory Management

Soft Skills

• Leadership
• Customer Service Excellence

Languages

• English: Fluent
• Zulu: Fluent

Advantageous

• Experience with retail software systems like SAP or similar: Familiarity with retail management systems that enhance operational efficiency.
• Knowledge of visual merchandising techniques: Skills in product display to maximize sales and enhance customer engagement.