Retail Manager

Job Description

Join Retail Excellence Ltd. as a Retail Manager in Johannesburg and lead our vibrant team to achieve sales targets and enhance customer experience. You will oversee day-to-day operations, manage staff, and ensure that our store remains a top destination for customers.

Responsibilities

• Ensure the store environment is clean, safe, and welcoming for customers.
• Develop schedules for staff that optimize operational efficiency.
• Conduct performance reviews and provide constructive feedback.
• Build and maintain relationships with key customers.
• Facilitate regular team meetings to drive engagement and performance.

Requirements

Education

• Matric / Grade 12 qualification
• Diploma in Retail Management or similar is an advantage

Experience

• 3+ years in a leadership role within retail

Technical Skills

• Customer Experience Improvement
• Inventory Management

Soft Skills

• Problem-solving
• Adaptability

Certifications

• Customer Service Excellence Certification
• Retail Sales Training

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in e-commerce management: Knowledge of online retailing strategies and best practices.
• Experience in visual merchandising: Ability to create attractive product displays that enhance sales.

Benefits

• Comprehensive health and wellness programs
• Pension plan with employer contributions
• Generous leave policy
• Career advancement opportunities

Company Culture

• Diversity and Inclusion: We are committed to fostering a diverse and inclusive work environment.
• Professional Growth: We support continuous learning and personal development.
• Work-life Balance: We promote a healthy work-life balance for all employees.