Freight Forwarder

Durban FULL TIME R15,000 - R20,000 / Month
(R180,000 - R240,000 / Year)

Job Description

Join us as a Freight Forwarder in Durban, where your expertise in logistics will contribute to our mission of providing top-tier shipping services. You'll manage documentation, track shipments, and resolve issues proactively to ensure customer satisfaction. A strong understanding of freight regulations and customer service skills are essential.

Responsibilities

  • Prepare and manage all shipping documentation including bills of lading.
  • Communicate effectively with suppliers and clients regarding shipment status.
  • Monitor freight costs and identify areas for cost improvement.
  • Assist in training junior staff in freight forwarding procedures.
  • Evaluate and improve operational processes for efficiency.
  • Ensure high levels of customer satisfaction through proactive communication.

Requirements

Education
  • Degree in Business Administration or Logistics
  • FMCG experience is an advantage
Experience
  • 4+ years of experience in logistics or freight forwarding
Technical Skills
  • Import/Export Regulations
  • Negotiation Skills
Soft Skills
  • Problem-solving
  • Teamwork
Certifications
  • Certified International Freight Forwarder (CIFF)
  • Customs Certification (if applicable)
Languages
  • English: Fluent
  • Afrikaans: Conversational

Advantageous

  • Experience with freight rate negotiations: Ability to negotiate favorable rates with carriers.
  • Strong analytical skills: Skills to analyse data for better logistics management.

Benefits

  • Attractive remuneration and performance bonuses
  • Medical aid and retirement fund contributions
  • Employee discounts on shipping services
  • Flexible working hours

Company Culture

  • Innovation: We embrace innovation and encourage creative solutions to challenges.
  • Diversity: A diverse workforce is a key part of our success, promoting inclusivity.
  • Professional Development: We support continuous professional development through workshops and training.
Status: Closed