Insurance Claims Adjuster

Job Description

Join our dedicated team as an Insurance Claims Adjuster based in Durban. You will play a pivotal role in managing claims from assessment to resolution. Strong communication and negotiation skills are essential, as you will liaise with clients and stakeholders to resolve any disputes effectively.

Responsibilities

• Review and analyze incoming claims for accuracy and completeness.
• Conduct inspections and investigations to substantiate claims.
• Provide exceptional customer service and support throughout the claims process.
• Collaborate with internal teams for efficient claims resolution.
• Monitor claim files to ensure compliance with legal and regulatory standards.
• Prepare and present claims recommendations to management.

Requirements

Education

• Diploma in Insurance or a related field

Experience

• 2+ years in a similar role is advantageous

Technical Skills

• Claims Processing
• Risk Assessment

Soft Skills

• Teamwork
• Adaptability

Certifications

• Fundamentals of Insurance Certificate

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Proficiency in Insurance Software: Proficiency in using industry-standard claims management software.
• Project Management Skills: Ability to manage projects efficiently within the claims process.

Benefits

• High-quality health, dental, and retirement benefits
• Flexible work hours and remote work options
• Employee wellness programs and activities
• Support for further education and certifications

Company Culture

• Diversity and Inclusion: We celebrate diversity and encourage unique perspectives within our team.
• Professional Growth: We offer avenues for professional growth and skill enhancement.
• Work-Life Balance: We believe in supporting our employees' work-life balance to improve productivity.