Dental Practice Manager

Job Description

We are searching for an experienced Dental Practice Manager to lead our team in Johannesburg. The right candidate will have a strong business acumen, excellent leadership skills, and a passion for enhancing patient care. Responsibilities include overseeing daily operations, managing the dental team, budgeting, and ensuring compliance with health regulations.

Responsibilities

• Direct daily practice operations, optimizing patient flow and satisfaction.
• Evaluate staff performance and manage team dynamics effectively.
• Ensure compliance with practice standards, health regulations, and safety protocols.
• Prepare and manage budgets; analyze financial reports to guide decisions.
• Enhance patient loyalty through excellent service and communication.
• Manage appointments and electronic health records with precision.
• Monitor inventory and oversee purchasing decisions for dental supplies.

Requirements

Education

• Bachelor's degree in Business Administration or Healthcare Administration
• Postgraduate qualifications in management are desirable

Experience

• 5+ years of supervisory/management experience in a dental practice setting

Technical Skills

• Medical Coding and Billing
• Human Resource Management

Soft Skills

• Problem-solving
• Customer Service

Certifications

• Dental Management Certification
• First Aid Certification

Languages

• English: Fluent

Advantageous

• Experience in Patient Relationship Management: Skills in managing patient interactions and ensuring satisfaction.
• Knowledge of Dental Insurance Processes: Understanding of various dental insurance plans and their management.

Benefits

• Comprehensive health insurance
• Retirement savings plan
• Allowance for ongoing education and training
• Supportive work environment

Company Culture

• Continuous Improvement: We are committed to ongoing training and development to ensure our team remains knowledgeable and skilled.
• Patient-Centric Approach: Our focus is always on the well-being and satisfaction of our patients.
• Community Engagement: We actively participate in community initiatives to promote oral health and wellness.