Travel Consultant

Job Description

Join us as a Travel Consultant in Durban, where you will leverage your travel expertise to craft bespoke travel experiences for our clients. You'll play a crucial role in understanding client preferences, suggesting appropriate destinations, and organizing travel logistics. Ideal for those who thrive in customer service and enjoy sharing travel insights.

Responsibilities

• Guide clients through the travel booking process from start to finish.
• Keep accurate records of inquiries and bookings for reporting purposes.
• Suggest upselling opportunities for premium services and upgrades.
• Work with other departments to facilitate seamless travel experiences.
• Assist in organizing group travel arrangements for corporate clients.
• Foster a positive team environment that emphasizes collaboration.

Requirements

Education

• Bachelor's degree in Travel Management or Hospitality

Experience

• 3+ years of experience in the travel industry

Technical Skills

• Social Media Marketing
• CRM Software

Soft Skills

• Negotiation
• Time Management

Certifications

• Certified Travel Associate

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Familiarity with international travel regulations: Understanding of visa requirements and travel restrictions.
• Experience in luxury travel planning: Knowledge of luxury travel preferences and suppliers.

Benefits

• Comprehensive health insurance
• Annual leave and paid time off
• Employee training and development programs
• Incentives for achieving sales targets

Company Culture

• Continuous Improvement: We encourage our staff to look for opportunities for professional growth and development.
• Diversity and Inclusion: We celebrate diversity and are committed to creating an inclusive workplace for all employees.
• Fun Work Environment: Our workplace is vibrant and fun, making everyday enjoyable for our employees.