Account Manager

Job Description

We are seeking an experienced Account Manager to join our dynamic sales team in Johannesburg. The ideal candidate will be responsible for managing client accounts, nurturing relationships, and driving sales growth. You will play a critical role in developing strategies to meet customer needs while enhancing service offerings.

Responsibilities

• Conduct regular check-ins with clients to ensure satisfaction and address concerns.
• Lead negotiation meetings and establish clear account goals.
• Collaborate on cross-functional projects that align sales with operations.
• Evaluate client feedback and implement improvements.
• Drive revenue growth by developing upselling and cross-selling strategies.

Requirements

Education

• Bachelor's degree in Marketing or related field

Experience

• 5+ years of experience in sales or account management

Technical Skills

• Client Relationship Management
• Sales Forecasting

Soft Skills

• Problem-solving
• Teamwork

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Strong network within the industry: Established connections that can benefit sales initiatives.
• Knowledge of digital marketing strategies: Understanding of how digital marketing can enhance sales efforts.

Benefits

• Comprehensive medical insurance
• Employee assistance programs
• Weekly team-building events
• Opportunities for career advancement

Company Culture

• Innovation: We encourage creativity and new ideas that can impact our sales strategies.
• Transparency: Open communication is key; we value honesty and transparency in all interactions.
• Work-life Balance: We believe in maintaining a healthy work-life balance for employee satisfaction.