Account Manager

Job Description

The Account Manager will be responsible for managing a portfolio of clients, ensuring their satisfaction, and acting as the primary point of contact between clients and our company. You will work closely with clients to understand their needs and ensure their requirements are met effectively.

Responsibilities

• Craft and execute strategic account plans to drive business growth.
• Analyze client data to identify opportunities for account growth.
• Conduct regular account reviews with clients to evaluate satisfaction.
• Provide insightful feedback to product and service teams.
• Monitor and report on account metrics and key performance indicators.
• Work closely with marketing to execute promotional strategies.
• Guide clients through product or service usage to maximize value.
• Identify client needs and recommend solutions that enhance their experience.

Requirements

Education

• Master's degree is an advantage

Experience

• 5+ years of experience in account management or consulting roles

Technical Skills

• Project management tools
• Account metrics analysis

Soft Skills

• Leadership abilities
• Client-focused mindset

Languages

• English: Fluent

Benefits

• Attractive commission structure
• Health and wellness benefits
• Training and development programs
• Work-life balance initiatives
• Opportunity for advancement

Company Culture

• Inclusive Environment: We promote an inclusive and diverse workplace where everyone feels valued.
• Empowerment: We empower our employees to take initiative and lead projects.
• Innovation: Our culture encourages creativity and innovation in all aspects of our business.