E-commerce Manager

Job Description

A fantastic opportunity for an E-commerce Manager in Durban! You will lead our e-commerce initiatives, focusing on enhancing the customer journey while driving sales. If you are passionate about online retail and have experience in digital marketing, we'd love to meet you. This is your chance to play a pivotal role in our growth and success.

Responsibilities

• Oversee the management of the e-commerce platform, ensuring optimal user experience.
• Conduct market research to identify new opportunities and trends in e-commerce.
• Monitor and report on key performance indicators (KPIs) related to sales and traffic.
• Build strong relationships with key partners and vendors in the e-commerce space.
• Utilize data analytics tools to evaluate campaign effectiveness and ROI.
• Stay up-to-date with industry trends to ensure competitive advantage.

Requirements

Education

• MBA or Master's degree in Marketing is preferred

Experience

• 5+ years in e-commerce or digital marketing with a proven track record

Technical Skills

• Data Analysis
• Social Media Marketing

Soft Skills

• Communication
• Strategic Thinking

Languages

• English: Fluent

Advantageous

• Google Analytics certification: Certification indicating expertise in Google Analytics for e-commerce.
• Experience in CRM tools: Familiarity with customer relationship management tools like HubSpot.

Benefits

• Attractive salary package and performance-related bonuses
• Health, dental, and vision insurance
• Work-life balance with flexible hours
• Access to training and career advancement programs

Company Culture

• Continuous Improvement: We are committed to continuous learning and development for our employees.
• Customer-Centric: We prioritize the needs and satisfaction of our customers in everything we do.
• Open Communication: We encourage open discussions and value feedback from all team members.