Retail Manager

Job Description

We are seeking a motivated Retail Manager to lead our Durban store. The ideal candidate will have a strong background in retail management, focusing on operational excellence, customer service, and team leadership. You'll be responsible for maximizing profits and developing a talented team.

Responsibilities

• Direct daily operations and optimize store performance.
• Train and develop the retail team to reach sales targets.
• Foster a culture of customer service excellence.
• Control costs and manage budgets effectively.
• Conduct regular team meetings to disseminate information.
• Ensure compliance with company policies and standards.
• Manage relationships with suppliers and vendors.
• Monitor competition and suggest improvements.
• Encourage and lead staff in achieving sales goals.
• Conduct performance reviews and implement improvement plans.

Requirements

Education

• Higher Certificate in Retail Management

Experience

• 5+ years of experience in retail management

Technical Skills

• Customer Relationship Management
• Financial Acumen

Soft Skills

• Team Building
• Problem-solving

Languages

• Zulu: Fluent
• English: Fluent

Advantageous

• Training and Development Skills: Experience in training and developing retail staff.
• Digital Marketing Knowledge: Understanding of digital marketing strategies for retail.

Benefits

• Comprehensive health and wellness program
• Incentives for exceeding sales targets
• Flexible working hours
• Opportunities for professional development

Company Culture

• Innovation: We embrace innovative ideas and encourage our team to think creatively.
• Diversity and Inclusion: We promote a diverse and inclusive work environment where all employees feel valued.
• Work-Life Balance: We support a healthy work-life balance to help our team thrive both personally and professionally.