Retail Manager

Durban FULL TIME R25,000 - R37,500 / Month
(R300,000 - R450,000 / Year)

Job Description

We are seeking a Retail Manager to join our vibrant team in Durban. The successful candidate will oversee store operations, develop sales strategies, and lead a team to achieve targets. You will drive excellence in customer service and ensure optimal stock management.

Responsibilities

  • Manage store operations and ensure operational excellence.
  • Create an engaging environment that enhances the shopping experience.
  • Drive sales through effective merchandising and promotional activities.
  • Mentor and develop staff through performance management initiatives.
  • Conduct regular audits to maintain store standards and compliance.
  • Liaise with suppliers to ensure timely delivery and quality of products.
  • Maintain accurate records of sales, stock levels, and financial transactions.
  • Collaborate with the marketing team to execute strategies effectively.
  • Address customer inquiries and resolve issues efficiently.
  • Keep up-to-date with market trends and competitor activities.

Requirements

Education
  • Bachelor's degree preferred but not essential
Experience
  • 3-5 years in a retail supervisory role
Technical Skills
  • Customer Relationship Management
  • Staff Training
Soft Skills
  • Communication
  • Problem-Solving
Languages
  • Zulu: Fluent

Advantageous

  • Knowledge of Visual Merchandising: Experience in creative product placement and store aesthetics.
  • Familiarity with Social Media Marketing: Understanding of how social media impacts customer engagement.

Benefits

  • Health, dental, and vision insurance
  • Retirement savings plans with company match
  • Generous paid time off and holiday leave
  • Support for further education and training

Company Culture

  • Inclusivity: We embrace diversity and foster an inclusive workplace.
  • Innovation: We encourage innovative thinking and creativity within our teams.
  • Work-Life Balance: We promote a healthy work-life balance for all our employees.
Status: Closed