Floor Supervisor

We are seeking a dedicated and proactive Floor Supervisor to enhance our store operations in Pretoria. In this role, you will manage staff, oversee daily operations, and ensure a high level of customer satisfaction. The ideal candidate will have experience in retail management and a passion for delivering excellence.

Category: Retail and Consumer Services - Store Operations
Full-time

• R180,000 - R240,000 / Year
• R15000 - R20000 / Month

Closing Date: 2025-02-01
Location: Pretoria

• Oversee all aspects of store operations including staff management and customer relations.
• Lead by example in delivering excellent customer service.
• Assist in staff recruitment, training, and performance management.
• Keep track of daily sales and operational metrics.
• Implement health and safety standards as per company policy.
• Facilitate effective communication between staff and management.
• Participate in inventory audits and stock management.
• Drive in-store promotions and ensure effective execution.
• Maintain product knowledge and offer guidance to customers.
• Represent the company positively through customer interactions.

• Matric Certificate or equivalent qualification
• Diploma in Retail Management or related field is advantageous
• Leadership Ability to lead and manage teams effectively.
• Sales Techniques Expertise in selling techniques and customer engagement.
• Inventory Management Experience in managing stock levels and orders.
• Communication Excellent verbal and written communication skills.
• Problem-solving Strong ability to resolve issues quickly and effectively.
• Team Building Skill at fostering a collaborative team environment.
• English (Fluent)
• Afrikaans (Basic)

• Experience in a fast-paced retail environment: Ability to thrive in a dynamic and challenging retail setting.
• Knowledge of retail software systems: Experience with POS systems and retail management software.

• Competitive salary with performance incentives
• Health and wellness benefits
• Employee discounts on store products
• Opportunities for career advancement
• Flexible working hours

• Team-focused Environment: We celebrate teamwork and encourage open communication across all levels.
• Growth and Development: We invest in our employees' growth through training and development opportunities.
• Diversity and Inclusion: We are committed to creating a workplace that embraces diversity.

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