Floor Supervisor

Pretoria Full-time R15,000 - R20,000 / Month
(R180,000 - R240,000 / Year)

Job Description

We are seeking a dedicated and proactive Floor Supervisor to enhance our store operations in Pretoria. In this role, you will manage staff, oversee daily operations, and ensure a high level of customer satisfaction. The ideal candidate will have experience in retail management and a passion for delivering excellence.

Responsibilities

  • Oversee all aspects of store operations including staff management and customer relations.
  • Lead by example in delivering excellent customer service.
  • Assist in staff recruitment, training, and performance management.
  • Keep track of daily sales and operational metrics.
  • Implement health and safety standards as per company policy.
  • Facilitate effective communication between staff and management.
  • Participate in inventory audits and stock management.
  • Drive in-store promotions and ensure effective execution.
  • Maintain product knowledge and offer guidance to customers.
  • Represent the company positively through customer interactions.

Requirements

Education
  • Matric Certificate or equivalent qualification
  • Diploma in Retail Management or related field is advantageous
Experience
  • 3+ years of experience in retail or supervisory roles
Technical Skills
  • Leadership
  • Sales Techniques
  • Inventory Management
Soft Skills
  • Communication
  • Problem-solving
  • Team Building
Languages
  • English: Fluent
  • Afrikaans: Basic

Advantageous

  • Experience in a fast-paced retail environment: Ability to thrive in a dynamic and challenging retail setting.
  • Knowledge of retail software systems: Experience with POS systems and retail management software.

Benefits

  • Competitive salary with performance incentives
  • Health and wellness benefits
  • Employee discounts on store products
  • Opportunities for career advancement
  • Flexible working hours

Company Culture

  • Team-focused Environment: We celebrate teamwork and encourage open communication across all levels.
  • Growth and Development: We invest in our employees' growth through training and development opportunities.
  • Diversity and Inclusion: We are committed to creating a workplace that embraces diversity.
Status: Closed