E-commerce Manager

Job Description

As the E-commerce Manager, you will spearhead our online sales strategy, driving customer engagement and optimising the digital shopping experience. This role requires a strong understanding of e-commerce trends and the ability to leverage technology for business growth.

Responsibilities

• Develop KPIs to track e-commerce performance and report to senior management.
• Work with IT to enhance website functionality and user experience.
• Facilitate customer feedback processes to improve products and services.
• Implement SEO best practices to enhance website visibility.
• Lead the e-commerce team to achieve organisational targets and objectives.

Requirements

Education

• Bachelor's degree in Marketing, E-commerce Management or related field
• Master's in E-commerce is a plus

Experience

• 5+ years in digital marketing or e-commerce operations

Technical Skills

• SEO/SEM
• Content Management Systems

Soft Skills

• Project Management
• Customer Focus

Certifications

• HubSpot Inbound Marketing Certification
• Certified Digital Marketing Professional

Languages

• English: Fluent

Advantageous

• Knowledge of UI/UX principles: Experience in creating seamless and effective user interfaces.
• Certifications in Google Ads and Facebook Ads: Proficiency in managing campaigns across major platforms.

Benefits

• Comprehensive medical benefits
• 401(k) plan with employer contributions
• Flexible work schedule
• Employee discounts and rewards programs

Company Culture

• Empowerment: We empower our employees to take ownership of their work and make impactful decisions.
• Continuous Development: Our organization encourages ongoing training and personal development.
• Diversity and Inclusion: We celebrate diversity and strive to create an inclusive environment for all.