E-commerce Manager

Job Description

We are looking for an E-commerce Manager to drive our online sales strategy in Cape Town. The successful candidate will oversee all aspects of our e-commerce operations, ensuring a seamless customer experience while maximizing revenue.

Responsibilities

• Set and achieve KPIs for e-commerce performance.
• Conduct market research to identify growth opportunities.
• Manage the website's design and functionality for user-friendliness.
• Develop promotional campaigns to drive traffic and sales.
• Work with cross-functional teams to execute successful product launches.
• Optimize the customer journey from awareness to purchase.
• Implement SEO best practices for online visibility.
• Budget and allocate resources for maximum ROI.
• Evaluate the effectiveness of marketing strategies.
• Prepare regular performance reports for stakeholders.

Requirements

Education

• Bachelor's degree in Marketing, E-commerce, or relevant field

Experience

• 3+ years of experience in e-commerce or online marketing roles

Technical Skills

• CMS Management
• Email Marketing

Soft Skills

• Analytical Skills
• Creativity

Certifications

• HubSpot Email Marketing Certification

Languages

• English: Fluent

Advantageous

• Proficient in HTML/CSS: Basic understanding of HTML and CSS for web management.
• Experience with Google Ads: Hands-on experience with managing Google Ads campaigns.

Benefits

• Comprehensive health and wellness programs
• Retirement savings plan with company contribution
• Remote work flexibility
• Paid time off for personal and sick leave

Company Culture

• Customer Focus: We are dedicated to putting our customers first, ensuring delightful experiences at all times.
• Empowerment: Team members are empowered to take ownership of their work and make impactful decisions.
• Diversity and Inclusion: We embrace diversity and foster an inclusive environment where all voices can be heard.