Hospitality Manager

Job Description

We are looking for a vibrant and driven Hospitality Manager to oversee our hotel operations in Pretoria. The ideal candidate will have a proven track record in managing hotel staff, enhancing guest experiences, and driving operational efficiency. If you are passionate about hospitality and have excellent leadership skills, we want to hear from you.

Responsibilities

• Direct hotel operations to ensure smooth and efficient service.
• Supervise and mentor hotel staff to provide top-notch service.
• Monitor financial performance and implement cost control measures.
• Respond promptly to guest inquiries and issues.
• Coordinate with sales and marketing to boost hotel visibility.
• Implement training programs for staff development.
• Ensure compliance with local regulations and standards.
• Promote a positive hotel culture that values teamwork.

Requirements

Education

• Bachelor's in Hospitality Management
• Relevant certifications are a plus

Experience

• Minimum of 5 years in hospitality management

Technical Skills

• Operational management
• Sales and marketing strategies

Soft Skills

• Communication
• Problem-solving

Advantageous

• Experience with event planning: Proficient in organizing and coordinating events and functions.
• Bilingual skills: Ability to communicate in multiple languages is beneficial.

Benefits

• Comprehensive health insurance
• Flexible working hours
• Annual leave and public holidays
• Professional training and development programs

Company Culture

• Continuous Improvement: We are dedicated to continuous improvement and innovation in service delivery.
• Diversity: We celebrate diversity and strive for an inclusive workplace.
• Employee Well-being: We care about our employees' well-being and provide support for their personal growth.