Heritage Guide - Johannesburg - Tour Guiding

Johannesburg FULL TIME R10,000 - R13,333 / Month
(R120,000 - R160,000 / Year)

Job Description

As a Heritage Guide in Johannesburg, you'll take our guests on a captivating journey through the city’s history and cultural landmarks. You'll be responsible for delivering insightful narratives that highlight the rich heritage and traditions of South Africa.

Responsibilities

  • Facilitate tours to historical sites, explaining their significance in South African history.
  • Customize ad hoc tours for special events or requests by guests.
  • Work closely with the Tour Manager to develop new tour routes.
  • Engage with local communities to promote cultural awareness.
  • Collect feedback from tourists to enhance future tour experiences.
  • Ensure a high level of customer service during all interactions.

Requirements

Education
  • High School Diploma or equivalent
  • Degree in a relevant field (Tourism, History, etc.) is preferred
Experience
  • Previous experience as a guide is highly desirable
Technical Skills
  • Group management
  • Presentation skills
Soft Skills
  • Cultural sensitivity
  • Problem-solving
Certifications
  • Tour Guide Certification
  • Safety Management Certification
Languages
  • English: Fluent
  • Afrikaans: Conversational

Advantageous

  • Training in public speaking: Formal training in engaging audiences effectively.
  • Experience in logistics planning: Experience in organizing and managing tour logistics smoothly.

Benefits

  • Comprehensive medical insurance
  • Annual performance bonuses
  • Work-life balance initiatives
  • Training and development programs

Company Culture

  • Supportive Team: We cultivate a supportive and collaborative team atmosphere.
  • Continuous Learning: We encourage ongoing learning and development for all employees.
  • Customer-Centric: Our focus on the visitor experience ensures satisfaction and engagement.
Status: Closed