Restaurant Manager

Job Description

As a Restaurant Manager in Durban, you will oversee daily operations, manage staff, and ensure customer satisfaction. Your leadership will be key to creating a welcoming atmosphere and maintaining high standards of service. Join us and be part of a dynamic team!

Responsibilities

• Supervise and train restaurant staff to uphold quality standards.
• Handle reservations and manage dining arrangements.
• Initiate and maintain relationships with regular customers.
• Control costs and minimize waste to maintain profitability.
• Develop seasonal menus in collaboration with the kitchen team.
• Facilitate promotions and events to attract customers.
• Ensure compliance with food safety regulations.
• Prepare reports on sales and operational efficiency.

Requirements

Education

• Diploma in Hospitality Management or related field
• Bachelor's in Business Administration preferred

Experience

• 5+ years of experience in a managerial role within the restaurant industry

Technical Skills

• Operational Management
• Budgeting

Soft Skills

• Conflict Resolution
• Adaptability

Certifications

• ServSafe Manager Certification
• WSET Level 2 Award in Wines

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience in event management: Proven ability to organize and manage restaurant events and promotions.
• Fluency in other South African languages: Ability to communicate in additional local languages is a plus.

Benefits

• Comprehensive medical aid and retirement plans
• Staff discounts on food and beverages
• Flexible working arrangements
• Career advancement opportunities

Company Culture

• Employee Recognition: We celebrate our employees' achievements and contributions regularly.
• Continuous Improvement: We support ongoing professional development and skills enhancement.
• Diversity and Inclusion: We embrace diversity and create an inclusive environment for all staff.