Account Manager

Job Description

We are searching for a dynamic Account Manager to join our team in Cape Town. The ideal candidate will be responsible for managing client relationships, ensuring customer satisfaction, and driving revenue growth. Your role will involve developing strategic relationships with key clients, understanding their needs, and delivering solutions that meet their objectives.

Responsibilities

• Oversee account management processes to ensure timely delivery of services.
• Create and implement strategic account plans to achieve growth.
• Collaborate with finance and operations teams for seamless execution.
• Utilize CRM tools to track client interactions and progress.
• Prepare reports on account performance and forecasts.
• Ensure compliance with company policies and regulations.

Advantageous

• Certification in Project Management: Relevant certification in project management is advantageous.
• Experience in a B2B environment: Previous experience in managing business accounts or B2B sales.

Benefits

• Comprehensive health benefits including dental and vision.
• Retirement savings plan with company contributions.
• Remote work options available.
• Training and development programs.

Company Culture

• Client-Focused Approach: We prioritize understanding and meeting our clients’ needs.
• Innovation: We encourage creative thinking and innovative solutions.