Restaurant Manager

Job Description

We are looking for a passionate and experienced Restaurant Manager to oversee our operations in Cape Town. You'll lead a dedicated team, ensure excellent customer service, and help drive the restaurant's success through strategic management and operational excellence.

Responsibilities

• Manage the restaurant’s budget and financial goals, ensuring a profitable operation.
• Recruit, train, and evaluate staff to foster a positive work environment.
• Ensure menu quality and consistency, collaborating with the culinary team.
• Utilize customer feedback and market research to improve service offerings.
• Develop promotional campaigns to attract new customers and retain existing ones.
• Ensure compliance with licensing laws, health and safety legislation, and food hygiene standards.
• Create staff schedules and manage labor costs effectively.
• Maintain communication with suppliers to ensure optimal stock levels.

Requirements

Education

• Diploma or degree in Hospitality Management or related field
• Higher qualification is an advantage

Experience

• 3-5 years of experience in restaurant management or similar role

Technical Skills

• Leadership
• Financial Management

Soft Skills

• Communication
• Problem-solving

Certifications

• Food Safety Certification
• First Aid Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience with POS systems: Knowledge of various point-of-sale systems for efficient transactions.
• Fluency in multiple languages: Ability to communicate in several languages is a plus.

Benefits

• Comprehensive health insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Training and development opportunities

Company Culture

• Team Spirit: We believe in working together as a cohesive unit to achieve our goals.
• Respect for Diversity: Our team embraces diversity and strives to create an inclusive environment.
• Excellence in Service: We aim for excellence in all aspects of our service, ensuring customer satisfaction.