Retail Manager in Durban

Job Description

As a Retail Manager at Retail Dynamics, you will oversee store operations, manage staff, and drive sales in our Durban location. Your leadership will shape the customer experience and ensure operational excellence. We seek a dynamic individual with a passion for retail and a commitment to achieving goals.

Responsibilities

• Supervise and coach team members for optimal service delivery.
• Implement training programs for new employees.
• Develop monthly sales reports and performance analysis.
• Enhance visual merchandising to attract customers.
• Monitor customer feedback and adapt strategies as needed.
• Collaborate with marketing for promotional events.
• Oversee cash handling and ensure financial compliance.
• Manage supplier relationships for stock procurement.
• Set and monitor team KPIs to ensure performance.
• Create a welcoming shopping atmosphere for customers.

Advantageous

• Training in customer service excellence: Certification in customer service best practices is a bonus.
• Previous experience in fashion retail: Innovative approach to merchandise management in the fashion industry.

Benefits

• Comprehensive health and wellness programs
• Flexible working conditions
• Incentives based on sales achievements
• Support for professional development

Company Culture

• Professional Growth: We value personal development and provide avenues for employees to grow their skills.
• Inclusivity: We foster an inclusive environment where diverse perspectives are encouraged and valued.
• Work-Life Balance: Our company promotes a healthy balance between work commitments and personal life.