Restaurant Manager

Job Description

We are searching for a passionate Restaurant Manager to oversee our dynamic team in Durban. The ideal candidate will be responsible for managing daily operations, ensuring exceptional customer service, and creating a positive working environment.

Responsibilities

• Manage day-to-day operations ensuring smooth functioning.
• Implement strategies to enhance the guest experience.
• Supervise and train restaurant staff towards achieving excellence.
• Ensure compliance with industry health and safety standards.
• Handle customer inquiries and complaints professionally.
• Prepare reports on restaurant performance and financials.
• Coordinate with suppliers to ensure inventory availability.
• Execute marketing initiatives to increase patronage.
• Establish and maintain relationships with regular customers.
• Encourage a culture of feedback and continuous improvement.

Requirements

Education

• Bachelor's degree in Hospitality Management or Business Administration

Experience

• 5 years of experience in a managerial role in the restaurant industry

Technical Skills

• Team Management
• Operational Efficiency

Soft Skills

• Interpersonal Skills
• Critical Thinking

Advantageous

• Experience in event planning: Ability to manage and coordinate special events.
• Fluency in a second language: Knowledge of a language other than English can be beneficial.

Benefits

• Attractive salary package with bonuses
• Comprehensive health and wellness programs
• Flexible working hours and shifts
• Employee discounts on meals

Company Culture

• Passion for Hospitality: We are passionate about providing exceptional dining experiences to our guests.
• Continuous Improvement: We encourage feedback and strive for continuous improvement in our service and operations.
• Work-Life Balance: We believe in maintaining a healthy work-life balance for all our employees.