Hotel Manager

Job Description

We are seeking a dynamic Hotel Manager to lead our dedicated team in Port Elizabeth. The successful candidate will be responsible for overseeing daily operations, ensuring excellence in service, and fostering a welcoming environment for our guests. If you have a passion for hospitality and a track record of successful hotel management, we want to hear from you!

Responsibilities

• Set and monitor performance targets for all hotel departments.
• Ensure compliance with health and safety regulations.
• Identify training needs and provide learning opportunities for staff.
• Oversee inventory management for supplies and goods.
• Implement promotional activities to boost hotel occupancy.
• Work closely with the marketing team to enhance online presence and reviews.

Requirements

Education

• Bachelor’s degree in Business Administration or related field
• Relevant Advanced Diplomas are advantageous

Experience

• 5+ years of senior management experience in hospitality

Technical Skills

• Operational Strategy
• Customer Relations Management

Soft Skills

• Leadership
• Crisis Management

Certifications

• Hospitality Management Certification
• Hotel Revenue Management Certification

Languages

• English: Fluent

Advantageous

• Experience in sales and marketing for hotels: Involved in developing strategies that enhance hotel visibility.
• Knowledge of local tourism trends: Understand the local market and how to leverage it for occupancy rates.

Benefits

• Comprehensive health and wellness programs
• Free meals while on duty
• Flexible work schedules
• Opportunities for professional development

Company Culture

• Continuous Improvement: We believe in always improving our services and guest experience.
• Diversity and Inclusion: We respect and celebrate diverse backgrounds and perspectives in our workplace.
• Work-Life Balance: We encourage a healthy balance between work and personal life for our employees.