Store Operations Supervisor

Cape Town FULL TIME R25,000 - R29,167 / Month
(R300,000 - R350,000 / Year)

Job Description

As a Store Operations Supervisor, you'll oversee daily operations in our Cape Town store, ensuring that all aspects of the business run smoothly. You'll play a crucial role in maintaining high levels of customer satisfaction and leading our team to achieve sales targets. We're looking for someone with strong leadership skills and a passion for retail.

Responsibilities

  • Direct daily operations to achieve store objectives and enhance customer experience.
  • Cultivate a team-oriented environment focused on high retail standards.
  • Implement training programs for new hires and ongoing team development.
  • Address customer concerns and enhance service strategies.
  • Conduct stocktakes and manage loss prevention efforts.
  • Assist with marketing and promotional strategies to drive sales.
  • Oversee store cleanliness and organization.
  • Report on sales metrics and team performance to management.

Requirements

Education
  • Matric or equivalent
  • Diploma in Retail Management or Business Administration is advantageous
Experience
  • 3+ years of experience in retail management or supervisory roles
Technical Skills
  • Retail Management
  • Customer Relationship Management
Soft Skills
  • Leadership
  • Adaptability
Languages
  • English: Fluent
  • Zulu: Conversational

Advantageous

  • Experience in training staff: Skill in developing training programs for new hires.
  • Knowledge of health and safety regulations: Familiarity with local safety standards within a retail environment.

Benefits

  • Attractive salary with annual increases
  • Comprehensive health insurance
  • Staff discounts on products
  • Career advancement opportunities within the company

Company Culture

  • Innovation: We encourage creative thinking and are always looking for new ideas.
  • Growth Opportunities: We invest in the personal and professional development of our team members.
  • Positive Work Atmosphere: We foster a supportive environment where everyone's contributions are recognized.
Status: Closed