Travel Agent

Job Description

As a Travel Agent in our Port Elizabeth office, you will play a crucial role in delivering outstanding customer service to our clients. Your responsibilities will include organizing travel itineraries, advising on travel regulations, and providing support throughout the travel process. If you have a passion for travel and a keen eye for detail, we want to hear from you!

Responsibilities

• Create personalized travel packages based on clients’ preferences and budgets.
• Advise clients on travel insurance and document requirements.
• Coordinate activities and experiences for clients at travel destinations.
• Assist with visa applications and other travel-related paperwork.
• Provide post-travel support and gather feedback from clients.
• Attend travel expos and trainings for professional development.

Requirements

Education

• Bachelor's degree in Travel Management or related field

Experience

• 3+ years experience in a travel agency or similar role

Technical Skills

• Client Relationship Management
• Packing and Logistics Coordination

Soft Skills

• Negotiation Skills
• Time Management

Certifications

• Travel Agent Certification from a recognized institution

Languages

• English: Fluent
• Xhosa: Basic

Advantageous

• Fluency in multiple languages: Ability to speak additional languages is a plus for client interactions.
• Sales Experience: Experience in upselling travel products and services.

Benefits

• Comprehensive health benefits
• Paid time off and sick leave
• Opportunities for career advancement
• Flexible working hours

Company Culture

• Team Spirit: We foster a collaborative environment where teamwork and support are key values.
• Passion for Travel: We are passionate about travel and creating unforgettable experiences for our clients.
• Inclusivity: We believe in creating a workplace that is diverse and inclusive for all.