E-commerce Manager

Job Description

Join our dynamic team as an E-commerce Manager where you’ll drive online sales strategies and optimize the customer journey. This role is key to our commitment to delivering exceptional online shopping experiences.

Responsibilities

• Coordinate cross-functional teams to enhance user experience on the website.
• Assess competitor strategies and market trends to remain competitive.
• Implement customer loyalty programs and retention strategies.
• Utilize SEO best practices to improve organic search rankings.
• Continuously improve website functionality and navigation.
• Manage online promotional campaigns to engage customers and drive sales.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• MBA preferred

Experience

• 5+ years of experience in e-commerce or digital project management

Technical Skills

• Digital Marketing tools (SEO, SEM)
• Content Management Systems

Soft Skills

• Analytical thinking
• Team collaboration

Certifications

• Certified Digital Marketing Professional
• Facebook Blueprint Certification

Languages

• English: Fluent

Advantageous

• Experience in marketplaces (Amazon, eBay): Understanding of operations in online marketplaces.
• Knowledge of logistics and supply chain management: Experience in managing product flow and inventory.

Benefits

• Comprehensive health insurance
• Retirement savings plan with employer contribution
• Generous leave policy including family leave
• Annual training budget for personal development

Company Culture

• Customer Focus: At the heart of our business is a commitment to exceeding customer expectations.
• Inclusivity: A diverse workplace where everyone feels valued and empowered.
• Sustainability: We prioritize sustainable practices in all aspects of our business.