Logistics Coordinator

Job Description

We are seeking a knowledgeable and friendly Customer Support Representative to join our Johannesburg team. In this role, you will be the first point of contact for our customers, helping to resolve queries and providing support via phone, email, and chat. The ideal candidate will have outstanding communication skills and a passion for customer service.

Responsibilities

• Plan and coordinate shipments based on demand and availability.
• Work with the procurement team to ensure timely product availability.
• Implement cost-saving measures in the logistics process.
• Communicate effectively with all stakeholders involved in the logistics chain.

Requirements

Education

• Higher education in Logistics or Business Management is preferable

Experience

• 5+ years in logistics management with supervisory experience

Technical Skills

• Supply Chain Optimization
• Inventory Management

Soft Skills

• Team Leadership
• Communication

Certifications

• Certified Supply Chain Professional (CSCP)

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience in project management methodologies: Familiarity with Agile or Lean methodologies to improve logistics processes.
• Proficiency in Microsoft Excel: Advanced skills in Excel for data analysis and reporting.

Benefits

• Comprehensive health and wellness benefits
• Annual performance reviews and salary adjustments
• Flexible working conditions
• Employee training programs for professional development

Company Culture

• Diversity and Inclusion: Our workplace values diversity and creates an inclusive environment for all.
• Continuous Improvement: We believe in ongoing training and development for our employees to enhance their skills.