Restaurant Manager

Job Description

We are on the lookout for a dynamic Restaurant Manager to lead our team in Port Elizabeth. The ideal candidate will have extensive experience in restaurant operations and a passion for customer service. This role is crucial in maintaining our high standards of food quality, service, and overall guest satisfaction.

Responsibilities

• Direct daily tasks of staff to meet operational goals.
• Ensure high standards of cleanliness and organization are maintained.
• Conduct staff meetings to discuss updates, goals, and performance.
• Manage staff scheduling to reflect staffing needs and business volumes.
• Drive initiatives to promote team cohesion and guest loyalty.

Requirements

Education

• Diploma in Hospitality Management
• Advanced certifications are a plus

Experience

• Minimum of 5 years in restaurant operations management

Technical Skills

• Operational Strategy
• Staff Training

Soft Skills

• Customer Focus
• Adaptability

Certifications

• Certified Restaurant Manager (CRM)
• ServSafe Certification

Languages

• English: Fluent
• Xhosa: Conversational

Advantageous

• Experience in event planning: Ability to organize and manage special events and catering opportunities.
• Multilingual abilities: Ability to communicate effectively with diverse customer backgrounds.

Benefits

• Attractive salary package with incentives
• Comprehensive medical aid and health benefits
• Training and professional growth opportunities
• Flexible shifts and time-off policies

Company Culture

• Community Engagement: We believe in giving back to our community and supporting local initiatives.
• Work-Life Balance: We understand the importance of work-life balance and strive to offer flexible working arrangements.
• Continuous Improvement: We are dedicated to the continuous improvement of our services and processes.