Medical Secretary and Administrative Assistant

Job Description

We are seeking a Medical Secretary & Administrative Assistant to support healthcare professionals in our busy ward. You will maintain patient records, assist in scheduling, and ensure efficient ward operations.

Responsibilities

• Support clinical staff with administrative tasks.
• Handle patient queries and concerns with professionalism.
• Manage patient admission and discharge processes.
• Ensure confidentiality of patient information.
• Assist with data entry in electronic medical record systems.
• Coordinate patient transport and logistics.
• Prepare and file necessary documentation.
• Assist with billing queries and financial consultations.
• Organize ward meetings and training.
• Provide backup support to other administrative staff.

Requirements

Education

• High school diploma or equivalent
• Diploma in medical office management or related field is preferred

Experience

• 2+ years experience in healthcare administration.

Technical Skills

• EMR Systems Proficiency
• Data Entry Skills

Soft Skills

• Problem-Solving Skills
• Teamwork

Certifications

• Certified Healthcare Administrative Professional (CHAP)

Languages

• English: Fluent
• Setswana: Basic

Advantageous

• Proficiency in a second language: Fluency in a second language commonly spoken in South Africa.
• Previous experience in a clerical position: Prior experience providing administrative support in a healthcare setting.

Benefits

• Comprehensive medical aid
• Annual leave and sick leave benefits
• Flexible working hours
• Employee wellness programs

Company Culture

• Innovation: We value innovation and encourage creative thinking to improve our services.
• Community Involvement: We actively participate in community service and outreach initiatives.
• Employee Engagement: We prioritize employee engagement and wellbeing, recognizing that happy employees lead to happy patients.