E-commerce Manager

Johannesburg FULL TIME R35,000 - R50,000 / Month
(R420,000 - R600,000 / Year)

Job Description

We are seeking an experienced E-commerce Manager to lead our online sales strategies and optimize our digital platforms. The successful candidate will have a strong background in online retail management, be adept at analyzing consumer trends, and possess a passion for delivering excellent customer service.

Responsibilities

  • Strategize on inventory management to optimize stock levels and reduce costs.
  • Engage with external partners for marketing collaborations and advertisement placements.
  • Conduct competitor analysis to inform positioning and pricing strategies.
  • Utilize SEO and SEM strategies to increase market reach.
  • Develop customer loyalty programs to improve retention.

Requirements

Education
  • Bachelor's degree in Marketing, Business, or related field
  • Master's degree in E-commerce or a related field is preferred
Experience
  • 5+ years in a managerial role within the E-commerce sector
Technical Skills
  • Data Analysis
  • Online Advertising
Soft Skills
  • Problem-solving
  • Communication
Certifications
  • E-commerce Marketing Certification
  • Certified Digital Marketing Professional
Languages
  • English: Fluent

Advantageous

  • Experience with Customer Experience Optimization: Ability to enhance customer interactions and satisfaction through effective strategies.
  • Strong negotiation skills: Proven skills in successfully negotiating contracts and partnerships.

Benefits

  • Health insurance coverage and wellness programs.
  • Annual performance bonuses based on KPIs.
  • Flexible schedules with potential work-from-home options.
  • Career growth opportunities through training and workshops.

Company Culture

  • Growth Mindset: We advocate for personal and professional growth through learning opportunities.
  • Transparency: We foster an open communication culture where information is accessible to everyone.
  • Respect: We cultivate a respectful environment that values individual contributions and perspectives.
Status: Open