E-commerce Manager

Job Description

We are seeking a passionate and driven E-commerce Manager to join our team in Johannesburg. The ideal candidate will have extensive experience in managing online sales and marketing strategies, focusing on optimizing our e-commerce platforms to enhance user engagement and drive revenue growth. You will work closely with our marketing and IT teams to develop effective online campaigns, manage product listings, and ensure an exceptional customer experience.

Responsibilities

• Create and implement comprehensive e-commerce business strategies.
• Analyze sales data and user feedback to adjust approaches.
• Work closely with cross-functional teams for marketing and tech integration.
• Develop guidelines for customer interactions and experiences.
• Lead initiatives for cross-selling and up-selling through online channels.
• Utilize SEO best practices to improve organic search results.
• Conduct performance reviews and adjust targets based on data.

Requirements

Education

• Bachelor's degree in Business Administration or a related field
• MBA in Marketing is preferred

Experience

• 5+ years of experience in a managerial role in e-commerce

Technical Skills

• E-commerce Analytics Tools
• Digital Advertising

Soft Skills

• Analytical Skills
• Leadership

Certifications

• Certified E-commerce Professional
• Google Ads Certification

Languages

• English: Fluent

Advantageous

• Experience in Cross-Channel Marketing: Ability to implement strategies across multiple marketing channels.
• Familiarity with Email Marketing Tools: Experience with tools like Mailchimp or Constant Contact.

Benefits

• Health insurance coverage and wellness incentives
• Generous leave benefits including personal days
• Flexible work hours and remote work availability
• Support for ongoing education and training

Company Culture

• Adaptability: In a fast-paced environment, we embrace change and encourage our team to think agilely.
• Continuous Learning: We prioritize personal and professional development, providing opportunities for training.
• Positive Work Environment: We strive to create a workplace where everyone feels valued and motivated.