Tour Guide

Durban FULL TIME R10,000 - R15,000 / Month
(R120,000 - R180,000 / Year)

Job Description

We are seeking an enthusiastic and knowledgeable Tour Guide to lead exciting tours around Durban and its surrounds. This role involves showcasing the area's rich history, diverse culture, and breathtaking landscapes to local and international visitors.

Responsibilities

  • Plan and execute various tour packages, adapting to diverse customer needs.
  • Educate guests on conservation efforts and local environmental issues.
  • Develop partnerships with local businesses to enhance tour offerings.
  • Document tours and participant feedback for continuous improvement.
  • Engage with guest groups, fostering a welcoming and inclusive atmosphere.
  • Train new guides on company protocols and local insights.

Requirements

Education
  • Bachelor's degree in Tourism or related field
  • Tour Guide Certification preferred
Experience
  • 3+ years of experience in tour guiding or customer service roles
Technical Skills
  • Fluency in multiple languages
  • Strong organizational skills
Soft Skills
  • Cultural sensitivity
  • Adaptability
Certifications
  • First Aid Certification
  • Tour Guide Certification
Languages
  • English: Fluent
  • Zulu: Intermediate

Advantageous

  • Experience with photography: Knowledgeable in capturing great moments for guests during tours.
  • Understanding of local cuisines: Ability to share insights about local food experiences during tours.

Benefits

  • Comprehensive health and wellness packages
  • 401(k) plan with employer matching
  • Opportunities for professional development
  • Employee discounts on local attractions

Company Culture

  • Inclusivity: We value diversity and inclusion in our workplace, welcoming guides from all backgrounds.
  • Continuous Improvement: We are dedicated to professional growth and ongoing training for our team.
  • Passion for Local Heritage: Our team shares a common love for Durban and its vibrant culture.
Status: Closed