Retail Manager

Job Description

We are seeking a dedicated Retail Manager to oversee store operations in Port Elizabeth. The successful candidate will be responsible for driving sales, managing staff, and ensuring customer satisfaction. With a passion for retail and leadership, you will guide your team to deliver exceptional service and meet business targets.

Responsibilities

• Manage all aspects of retail sales and operational excellence.
• Support and develop a strong team culture focused on service.
• Evaluate performance metrics to drive continuous improvement.
• Ensure visual merchandising aligns with brand standards.
• Collaborate with regional management on strategic initiatives.

Requirements

Education

• Matriculation certificate or equivalent
• Higher education in Retail Management, Business, or related field is a plus

Experience

• At least 3-5 years of relevant retail management experience

Technical Skills

• Customer Service Management
• Stock Management

Soft Skills

• Conflict Resolution
• Organizational Skills

Languages

• English: Fluent
• Xhosa: Conversational

Advantageous

• Background in visual merchandising: Experience in creating appealing retail displays.
• Proven track record of meeting sales targets: Documented success in achieving sales goals.

Benefits

• Attractive salary package with additional bonuses
• Staff discounts on all products
• Comprehensive health and retirement plans
• Opportunity for career advancement

Company Culture

• Work-Life Balance: We promote a healthy work-life balance and support flexible working arrangements.
• Professional Development: We offer continuous training and development opportunities for our staff.
• Diversity and Inclusion: We value diversity and aim to create an inclusive workplace for all employees.